FAQ
baji bed FAQ — Account, Deposit and Live Casino
On this page you will find answers to the most frequently asked questions about opening an account, depositing with bKash, KYC verification, and live dealer games. Read the details below.
Whether you are new to baji bed or an existing player, you may have various questions. How does the identity verification (KYC) process work, how much can you deposit with Nagad or bKash, how do you play roulette or Baccarat in the live casino, and what do you do if you forget your password — all of these questions are answered together in one place. Read through the sections below to find the answer you need quickly. For more information, see our Terms and Conditions page and follow the Responsible Gaming guidelines.
Table of Contents
Identity Verification
Identity Verification (KYC)
baji bed follows a KYC verification process to confirm the identity of every account holder. This keeps accounts secure and prevents unauthorised use. Completing identity verification before making a withdrawal is especially important, so that your earnings reach the right person. Once verification is done, the withdrawal process becomes faster and more secure.
At baji bed, the National Identity Card (NID) is the most widely accepted document for identity verification. A valid passport or driving licence may also be accepted. The document photo must be clear and complete — blurry or cropped images may be rejected. Please upload both the front and back of your NID.
If your KYC application is rejected, first read the reason carefully. This usually happens when the image is unclear or the document has expired. Submit another application with a correct and clear document. If the problem continues, contact baji bed's 24/7 live chat support — they will assist you in Bengali.
Yes, the name on your baji bed account must match the name on your bKash, Nagad, Rocket, or bank account. If the names do not match, withdrawals may be held up and the verification process can become complicated. It is therefore important to use your correct name from the moment you register.
The time needed to complete KYC verification at baji bed depends on the quality of the documents submitted. Clear and correct documents speed up the process. If any issue arises during verification or additional information is needed, the support team will let you know.
Generally, once KYC verification is complete you do not need to do it again. However, if there is a major change to your personal information (such as a new NID or a name change), or if baji bed requests an additional security review, re-verification may be required.
Deposit
Deposit Questions
The minimum deposit amount at baji bed is ৳200. This applies to all payment methods — bKash, Nagad, Rocket, and bank transfer. You can deposit ৳200 or any higher amount, and the funds are added to your account quickly.
To deposit with bKash, first log in to your baji bed account, then go to the deposit section and select bKash. Enter the amount following the instructions shown and confirm with your OTP. A minimum of ৳200 must be deposited. Once the transaction is successful, your balance will update automatically.
Depositing with Nagad is just as straightforward as with bKash. Go to the deposit option on the baji bed dashboard, choose Nagad, enter the amount (minimum ৳200), and complete the transaction with your Nagad PIN. The Nagad account must be registered in your name.
baji bed itself does not charge any extra fee on deposits. However, your mobile banking service (bKash, Nagad, or Rocket) may apply its own transaction fees according to its own rules. For bank transfers, the relevant bank's fee policy applies.
There are currently four deposit methods available at baji bed: bKash, Nagad, Rocket, and bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank can be used. A minimum of ৳200 applies to all methods.
If your balance is not showing even though the deposit was successful, first refresh the page and wait a moment. If the problem persists, take a screenshot of the transaction or note the transaction ID and contact baji bed live chat support. The support team is available 24 hours a day to help in Bengali.
Live Casino
Live Dealer Games
A roulette wheel contains numbers from 0 to 36. You can bet on a specific number, a colour (red/black), or odd/even numbers. The dealer spins the ball and the pocket where it lands determines the result. Betting directly on a single number pays the highest reward. At baji bed, roulette tables from Evolution and Pragmatic Play Live are available.
Yes, baji bed's live casino works well on mobile browsers and on the app (Android and iOS). For the best experience, use a stable internet connection (4G or Wi-Fi). The live dealer video and betting interface are clearly visible even on smaller screens.
Baccarat has two hands — Player and Banker. You bet on which hand's total will be closest to 9, and you can also bet on a Tie. If a card's value is 10 or more, only the single digit counts (for example, 15 = 5). At baji bed, live Baccarat tables from Evolution and SA Gaming are available.
Yes, both Teen Patti and Andar Bahar are available in baji bed's live casino. Teen Patti is a popular card game from South Asia. In Andar Bahar, one card is selected and you bet on whether the matching card will fall on the Andar (inside) or Bahar (outside) side. Both games are very popular among Bangladeshi players.
baji bed has live tables from several providers including AE Sexy, Vivo Gaming, and Ezugi, where you can play in a familiar Asian setting. Some tables may not have Bengali-speaking dealers, but the game interface and rules are easy to follow, so the language barrier is rarely a problem.
No, baji bed's live casino plays directly in the browser — no separate software needs to be installed. You can log in from Chrome or any other modern browser and join a live table straight away. Live casino is equally available on the Android and iOS apps.
Account
Account and Login
To open an account at baji bed, go to the registration page and fill in the form with your mobile number, username, and password. Verify your mobile number with an OTP. Please note that you must be 21 or older to open an account. Only one account can be opened per mobile number.
Click the "Forgot password?" link on the baji bed login page. Enter your registered mobile number or email and an OTP or reset link will be sent to you. Use the OTP or link to set a new password. It is a good idea to make your new password at least 8 characters long.
No, baji bed's rules allow only one account per person. Multiple accounts cannot be created using the same mobile number, the same NID, or the same payment method. If multiple accounts are found, they may be closed and any bonuses may be cancelled.
To change personal information on a baji bed account, you need to contact the support team. KYC verification must be complete before a mobile number or email can be changed. Contact live chat and have the required documents ready.
At baji bed, usernames are generally made up of English letters and numbers; it is best to avoid spaces or special characters. Passwords should be at least 8 characters long, and using a mix of uppercase letters, lowercase letters, and numbers makes for a stronger password. Never share your password with anyone.
Entering the wrong password too many times can cause your baji bed account to be temporarily locked. In that case, wait a while and try again, or use the "Forgot password?" option. If the problem does not resolve, contact the 24/7 live chat support — they will help you recover your account quickly.
Have more questions? Talk to support directly
If you cannot find the answer to your question on this FAQ page, baji bed's support team is available seven days a week, 24 hours a day. You can communicate in both Bengali and English.
Live Chat Support
You will find the live chat button at the bottom right of any page on the baji bed website or app. It is the fastest way to get help in Bengali in real time.
Email Support
For detailed issues, you can contact us by email: [email protected] — the support team responds in both Bengali and English.